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How pohonemas77 Handles Your Personal Data

Your account information, wallet details, and session activity are handled with clear purpose at pohonemas77 — we collect only what we need to run your account and process payments through DANA, OVO, and GoPay.

Account data protectedDANA, OVO, GoPay transaction recordsYour right to access and correct dataClear data retention periodsContact path for data requests

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DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security at pohonemas77 runs across four areas: how we store account data, how we handle cookies, how long we keep records, and how we respond when you ask us to act on your data. Each area has a clear internal process so nothing is left to chance when your account information or payment history is involved.

Account Security

Your login credentials are stored in encrypted form. We use OTP verification on new device logins to stop unauthorised access before it reaches your account or linked e-wallet.

Cookies and Session Data

We use session cookies to keep you logged in across pages and analytics cookies to understand how the platform is used. You can adjust cookie preferences through your browser settings.

Data Retention

Account and transaction records are kept for the period required to meet our operational and legal obligations. Once that period ends, data is deleted or anonymised in line with our internal schedule.

Your Request Rights

You may request a copy of your stored data, ask us to correct inaccuracies, or request deletion where no legal retention obligation applies. We process these through our support channels after identity verification.

What We Collect and Why It Matters

pohonemas77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your registration details — name, contact number, and e-wallet identifier linked to DANA, OVO, or GoPay — so we can verify your identity and process transactions accurately. Session data, including device type, browser, and IP address, is logged to

1
detect unusual login patterns and keep your account secure. Payment records from each DANA, OVO, or GoPay transfer are retained for transaction reconciliation and dispute resolution. We do not sell your data to third parties for advertising. Data shared with payment processors is limited strictly to
2
what those processors require to complete a transfer. Players in Bekasi and across Indonesia access the platform under the same data handling framework. Use of this platform and the data practices described here are subject to local law and available only in eligible regions where access
3
is permitted.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA REQUEST CONTACTS

How to Reach Us About Your Data

If you want to access, correct, or request deletion of your personal data, the quickest path is through our live chat or dedicated support email. We aim to acknowledge data requests promptly and work through them in the order received. Response times depend on the nature of the request and verification steps required.

Team online

Live Chat

Open the chat widget from your account dashboard to raise a data access or correction request directly with our support team — available during platform hours.

Support Email

Send your full data request, including your registered contact number and the e-wallet linked to your account, to our support email for formal processing.

Account Settings

Some personal details — display name, contact number, and linked e-wallet — can be updated directly inside your account settings without contacting support.

Your Privacy Policy Questions

These are the questions we hear most often about how we handle personal data, what gets stored when you transact through DANA, OVO, or GoPay, and what you can do if you want to review or change your information.

We collect your name, contact number, and the e-wallet identifier you use for DANA, OVO, or GoPay. Device and IP data is also logged at login for account security purposes.

Payment details are shared only with the relevant e-wallet processor to complete your transaction. We do not pass your financial data to advertisers or unrelated third parties.

Contact us via live chat or support email, provide your registered contact number and linked e-wallet, and we will process your data access request after verifying your identity.

Yes. You can request deletion through our support channels. We will remove your data where no legal or operational retention obligation applies, and confirm once the process is complete.

We retain transaction records for the period needed to meet our operational and any applicable legal requirements. After that period, records are deleted or anonymised according to our internal schedule.

Inactive account data is held for the required retention period, then removed or anonymised. If you want the process expedited, submit a deletion request through our support email.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoPassword Reset Help InfoPohonemas77 Glossary

How pohonemas77 Handles Your Personal Data

How We Protect and Manage Your Information

Account Security

Cookies and Session Data

Data Retention

Your Request Rights

How to Reach Us About Your Data

Live Chat

Support Email

Account Settings

Your Privacy Policy Questions

01 What personal data does pohonemas77 collect when I open an account?

02 Are my DANA, OVO, or GoPay payment details shared with anyone?

03 How do I request a copy of the data pohonemas77 holds about me?

04 Can I ask pohonemas77 to delete my account data?

05 How long does pohonemas77 keep my transaction records?

06 What happens to my data if I stop using my account?

Privacy Policy

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